On March 25, 2024, China, Beijing & mdash; & mdash; In recent years, my country ’s mobile payment has developed rapidly and is at the international leading level. It has played an important role in improving transaction efficiency, reducing transaction costs, and promoting financial inclusiveness.Wanda Hotels and Resort’s hotels are fully popularized for mobile payment, and they continue to pay attention to the payment needs of different customer bases, bringing convenience for the majority of guests.
In order to implement the People’s Bank of China “Opinions on Further Optimizing Payment Services and Improve Payment Convenience”, Wanda Hotel and Resort focuses on the inconvenience of paying inconvenient payment for the elderly and foreign people to come to China.Waiting for a variety of payment methods to parallel payment environment to create a more convenient and comfortable check -in experience, which improves hotel service quality and customer satisfaction.
In response to the use of cash payment issues for elderly guests, the hotel provides small cash exchange or provides a two -dimensional code remote payment. At the same time, the hotel strengthens the training of employees, improves the understanding and response of the demand for the elderlyPayment service.
For foreign guests, strengthen the maintenance and update of existing POS machines to ensure that all service hotels in camps support overseas bank cards (such as VISA, MasterCard, Da LaCa, Express Card, etc.);The foreign currency exchange logo and provide small additional currency cash exchange services to facilitate foreign guests to exchange the required currency; most hotels set up an ATM machine in the store or actively cooperate with the surrounding banking institutions to provide convenient ATM cash withdrawal services for foreign guests; optimize the hotel’s front deskThe operating system supports real -time updates of a variety of foreign exchange rates, allowing foreign guests to master exchange rate information in real time.
The convenient and friendly payment environment has comprehensively improved the customer’s check -in experience. Wanda Hotel will continue to improve the service details, according to policy guidance, do a good job of service arrangements such as aging and internationalization, and further improve the convenience of mobile payment.
